Supercharge Your Customer Support with GenAI

Customer support today needs more than speed — it needs intelligence.
Modern customers expect instant, seamless, and multilingual support across channels. Traditional systems can’t keep up.

1CloudHub’s AWS-validated GenAI solutions are built for rapid deployment and real impact — enabling 24/7 engagement, real-time agent assist, call summarization, and reduced AHT.

Reimagine customer support and experience with Generative AI. Fast, Smart & Scalable.

Key Solution Highlights

ConnectXperience – AI Assistant (Live in 5 Days)

🔹Multilingual support bots for website, WhatsApp & kiosks

🔹Automate FAQs, product/service queries & lead capture

🔹Engage customers 24/7 in multiple languages

CallCentreIntelligence – Contact Center AI Co-Pilot (Live in 7 Days)

🔹Generate real-time suggestions to assist agents

🔹Auto-summarize calls with precision

🔹Analyze sentiment and reduce AHT significantly

Why 1CloudHub?

✅ Powered by Amazon Bedrock

✅ AWS FTR-Validated for scalability and security

✅ Listed on AWS Partner Directory

✅ Eligible for AWS Co-Sell & Credits for PoC

Why Customer Support Needs a GenAI Upgrade

Today’s customers expect instant, 24/7 support in their own language — across web, mobile, and chat. But support teams are overwhelmed, and traditional tools fall short.

Common challenges we solve:

Repetitive queries draining live agent time
Inconsistent service across channels
Long Average Handle Time (AHT)
Language limitations in customer engagement
Poor call summaries and weak feedback loops

With GenAI, you can resolve these challenges — fast.

What You Can Achieve in Just 7 Days:

✅ 3x Faster Response Times with AI-powered assistants

✅ 24/7 Multilingual Support across web, WhatsApp & kiosks

✅ 30% Lower AHT through real-time agent suggestions

✅ 100% Call Summarization with GenAI

✅ Seamless AWS-Backed Deployment and scalability

Register for a quick demo !

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About 1CloudHub

A Global cloud consulting partner, providing cloud consulting, implementation, and managed services to enterprises, SMBs, and startups. With a global presence, we specialize in leveraging GenAI solutions to optimize operations and drive innovation for our clients worldwide.

Leverage the power of Generative AI to drive innovation, enhance customer experiences, and optimize business operations. 1CloudHub helps organizations harness the full potential of AWS Gen AI services with expert-led strategy, implementation, and optimization.

✔️ Strategic AI Roadmaps – Tailored AI strategies aligned with business goals.
✔️ End-to-End Implementation – From model training to real-world deployment.
✔️ Cost-Efficient AI Solutions – Maximize ROI with optimized AI architectures.
✔️ Continuous Support & AI Evolution – Stay ahead with ongoing monitoring, fine-tuning, and innovation.