Rolling out a new version of a business-critical application is always a balancing act. On one side, the business wants users to experience the new improvements as quickly as possible. On the other, even a small production failure can disrupt operations and harm customer trust.
We recently faced exactly this challenge: the New Sales App was ready for release, while the Old Sales App continued to run in production. A big-bang switchover wasn’t an option. What we needed instead was a controlled, safe, and reversible rollout—where most users would continue using the old version while a small percentage gradually experienced the new one.





