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Pro-Active 24×7 Managed Services

Industry

Healthcare

Offering

Managed Services

Cloud

Azure

About the client

India’s largest biotech companies, providing comprehensive stem cells solutions.

Business challenges

The company had a difficult time in managing their servers during outages/issues, which affected their business, as their website and mobile applications run on cloud. They required a pro-active partner to manage their large servers on Azure and an experienced team to support and manage the cloud infrastructure.​​

Project Scope

  • 24 x 7 Monitoring & managed services
  • Enterprise Architecting & consulting 

Our approach

Assessment

On Boarding

Reporting 

Continuous 24x7 MS ​

01. Assessment

  • Existing Infra assessment
  • Monitoring Setup Requirements Identification
  • Existing Auto Start / Stop Schedules Analysis
  • Backup & Retention Policy
  • Assessment Report of the Existing Infra

02. On Boarding

  • Infra validation and accessibility 
  • Check and Validate NSG and Azure services  
  • Install  Check MK agent for monitoring
  • Validation of Check MK monitoring

03. Reporting

  • Managed services Handbook  Preparation
  • Managed Services Handbook Review with Customer
  • Managed Services Handbook Delivery

04. 24/7 Managed Services

  • Continuous 24×7 MS 

Outcomes

24x7 Monitoring & Managed Services for higher availability and uptime

Cloud Infra Structure Monitoring, Refactoring & Optimization

Backup/Restore Management

Security & Network Management

Looking forward

1CloudHub manages IT assets for India’s largest and no. 1 stem banking company to support their business continuity 

Write to us at contactus@1cloudhub.com if you have any queries.

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